Shipping & Returns
Shipping
Every WHISKERHOME piece is handmade to order in our Turkish atelier within 3–5 business days, then shipped with tracking from Türkiye.
Taxes included. Complimentary tracked shipping to the US, UK, IE, CA & AU. — no minimum spend.
- Estimated delivery: 7–14 business days.
You'll receive a tracking link as soon as your piece ships.
Customs & Duties
International orders may be subject to customs duties, import taxes or other local charges depending on the destination country. Any applicable charges are the responsibility of the recipient.
Customs processing times and fees are determined by local authorities and are outside our control.
Returns
Standard pieces may be returned within 14 days of delivery, provided they are unworn, unwashed and in their original condition and packaging.
Once your return is received and inspected, your refund will be issued to the original payment method.
Made-to-measure (Bespoke) pieces are made specifically for your cat and are non-returnable, except where applicable law requires otherwise.
Questions?
We aim to respond within 24 hours.